by Craig Rosenthal
Sep 21, 2020
Are you a generalist or a specialist retirement plan advisor? Most advisors typically choose one path or the other at some point in their career.
No matter which path you’ve chosen, you are expected to bring valuable skills and guidance to the table for your clients.
And in fact, if you serve workplace 401(k)s, industry experts believe both generalist advisors, such as benefits brokers and wealth advisors, along with retirement plan specialists, are vital to supporting and sustaining the market.
In addition, regardless of the size of the retirement plans you serve, opportunities for partnerships between generalist and specialist advisors are abound. This article will highlight these opportunities for collaboration and how financial professional partnerships can positively impact employers and their workforce.
It’s widely known that advisors are continually seeking new ways to enhance the value they provide for their retirement plan clients. This is true for both generalist and specialist advisors. However, both stand to reap the benefits of strategic partnerships with one another.
If you’re a generalist, such as a benefits or wealth advisor, insurance broker or CPA, for example, you likely wear a variety of hats. Perhaps you offer guidance on a wide array of employee benefits, or help employers protect themselves and their assets by making sure they have proper insurance coverage. In doing so, you’re performing critical functions for your clients and their organization.
However, you might also offer services that you’re not as well-versed in, or that you cannot do justice simply because you don’t have the time. For instance, if you service the retirement plan, it may be only in a limited capacity due to the broad scope of your responsibilities. After all, there’s only so much responsibility you can take on as a solo advisor. And retirement plan regulations are complex and constantly changing.
Now, imagine if you could expand your reach while deepening your client relationships and delivering additional value without any additional time commitments or certifications. How, you ask?
By partnering with a retirement plan expert – a financial professional with specialized expertise who has the training, skills and experience to advise your employer clients on the complexities of their 401(k) and avoid compliance risks. Bringing a retirement plan specialist on board delivers a variety of benefits for both you and your clients.
For example, research shows that having a retirement plan specialist on your team vastly improves client retention. In fact, more than 80% of plans that partner with an advisor dedicated to retirement plans have worked with their advisor for more than five years.
In large part, that’s because a retirement plan specialist with a proven track record can help improve plan participation and outcomes, as well as simplify a plan sponsor’s administrative duties.
Specialist retirement plan advisors bring a deep well of knowledge to client relationships, helping to cement and solidify those relationships in a variety of ways:
For specialists, working with a generalist advisor provides you additional benefits as well. For instance, it provides you an entrée to forge relationships with potential new clients. And you get to be the “hero” of the retirement plan by leveraging your expertise to help both the servicing advisor and the plan sponsor make the plan even better for employees – likely resulting in clear value-add and more business for everyone.
Of course, the logistics of structuring these partnerships can be tricky, especially when it comes to making client introductions and balancing roles and responsibilities. Fees and revenue-sharing are another potential sticking point. Despite these concerns, however, when financial professionals with different areas of focus team up, everyone stands to gain additional revenue opportunities. Perhaps most importantly, it’s a win-win for employers and employees.
The case for strategic partnerships is clear: When generalist and specialist advisors work together to transform the retirement plan, everyone reaps the benefits.
 Iacurci, Greg. “Retirement market needs 401(k) generalists, not just specialists: executives.” InvestmentNews. March 21, 2017.
 Manganaro, John. “Retirement Specialist Advisers Do More for Plan Sponsors.” PLANSPONSOR. August 26, 2014.
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Value and Fee Benchmarking Report, a peer-to-peer evaluation report that shows a comparison of the existing plan to other similar plans and can provide guidance on how changing certain plan features could help the employer offer a more competitive retirement plan benefit.
Our report follows a 5-step process that is fair and repeatable.
Customize the Benchmark Group
We use numerous factors to build a benchmark group from our proprietary database that is customized for each peer group using mathematical models designed to optimize the degree of accuracy.
Review Service Provider Quality
The DOL has noted in prior rulings that it is allowable to consider the Quality of the Service Provider when determining Fee Reasonableness. We provide a logical framework to analyze this issue.
Assess Scope of Services
We examine the scope of services being provided so plan sponsors can understand how the services they are receiving are impacting the cost structures of the service providers.
Examine Value Delivered
We examine the Value Delivered in terms of helping plan sponsors do their job as a Responsible Plan Fiduciary and to participants in terms of helping them save for retirement.
Finally, we track and compare fees to the Benchmark Group and to FEEPOINT®. FEEPOINT is a proprietary fee calculation designed to account for fiduciary status, extra services and extra meetings that are not found in the typical plan.
Craig is Head of Strategy and Chief Marketing Officer for Fiduciary Decisions. In this role, he is responsible for driving Product and Partnership strategy as well as the overall messaging and marketing for the firm.
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