Fiduciary Decisions Frequently Asked Questions

FAQs

Will FDI’s solution integrate with our internal systems?

The FDI Best Interest platform is designed to become part of your existing business processes. Examples of available systems integrations include: account opening, risk tolerance, investment analytics, third party investment management and books and records systems.

What types of Rollover does FDI’s solution support?

FDI’s solution will support the following types of rollovers: recommendation, education, hire me and unsolicited. Each of these types is supported by workflow and output that supports proper decision making and documentation.

What does FDI’s Best Interest Solution do?

FDI’s Best Interest Solution for IRA rollovers helps you comply with the requirements of FINRA 13-45, Regulation Best Interest and DOL’s Prohibited Fiduciary Advice Exemption to ensure a participant’s best interests are considered when evaluating a rollover from a plan to IRA.

What other tools integrate with the Business Management Dashboard?

FDI has left openings within the Dashboard for integrations with a number of tools including CRMs, investment analytics and more. FDI will integrate with client’s service providers using FDI’s APIs, where applicable and where reasonable.

Is the Business Management Dashboard a CRM?

The Business Management Dashboard offers many of the features of a typical CRM but is not technically a CRM. It was however designed specifically for retirement plan advisors and we feel that we targeted many of the features most important to our clients. In addition, some features that your typical CRM would require a programmer or consultant to set-up like workflows are easy to configure yourself in the Dashboard.

How does my data get into the Business Management Dashboard?

FDI’s goal is to load all your data using data aggregation. Data aggregation is essentially a direct connection with your recordkeepers which is the easiest and most accurate way to get data. In the event that we are unable to obtain data aggregation from your recordkeeper, we will obtain data via periodic benchmarking requests. Data aggregation control, processes and protocols for your data is all located on the Data Status screen within the dashboard.

What does the Business Management Dashboard do?

FDI’s Business Management Dashboard brings all your DC plan data into one place and wraps it in efficiency driving workflows. In addition, it includes FDI’s industry leading benchmarking as well as other tools like To-Do’s, a sales funnel, watchlist tracking and more… Essentially, it will make you more efficient, repeatable and scalable which should translate to increased profitability!

Can I customize the FeeBuilder report?

The FeeBuilder report itself cannot be customized. However, there is an optional Quality and Value page that presents before the report which is highly customizable.

What are the important points to cover on FeeBuilder?

The “big idea” when delivering FeeBuilder is to drive your message of fee reasonableness. This can be done by emphasizing the components of your custom Quality and Value page or highlighting the “Extra Credit” you are bringing via FEEPOINT® which is FDI’s proprietary estimate of the value of extra fiduciary status, work and meetings.

What is the Value and Fee Benchmark with FEEPOINT® calculation Report?
The Value and Fee Benchmark with FEEPOINT® calculation Report is FBi’s most granular benchmarking solution and the one that truly answers the questions “Are my fees reasonable?”. A report can be ordered for the entire plan or as individual Service Provider Chapters (i.e. Investment Manager, Recordkeeper, Third Party Administrator and Advisor/Consultant). Each chapter consists of the same 5 step process for determining fee reasonableness – Customize Benchmark Group, Review Provider Quality, Assess Scope of Services, Examine Value Delivered and Evaluate Fees.
Is the employee data redacted?

Yes, a 32-bit encryption algorithm is used to redact every employee.  In addition, all data is stored in transit and at rest in the application.  Finally, FDI’s counsel has determined that the application is not subject to any PII laws, including the CCPA (The California Consumer Privacy Act).

What type of employee data does ROE use?

ROE uses any participant data that would be used to make a retirement projection such as Date of Birth, Date of Hire, Annual Compensation, State of Residence, Employee Contributions as well as the balances the employee has in the plan.

What type of plan data does ROE use?

The plan data used in ROE consists of plan design provisions such as eligibility, auto enrollment, auto escalate and employer contributions (matching and other).  These provisions allow the ROE service to project employee and employer contributions.  In addition, the ROE service also uses the investment options from the plan which are then used to project an assumed rate of return for each participant.

What is the purpose of the Retirement Outcomes Evaluator (ROE) service?

The purpose of the ROE service is first and foremost, to improve retirement outcomes. By allowing plan fiduciaries and their service providers to make changes in plan design, ROE improves Saving, Investing and Spending metrics for participants.  The ROE service then displays the marginal cost and marginal benefit of those changes so the plan fiduciaries along with their service providers can determine the best way to improve outcomes for their participants.

Will the FDI reports be in conflict with our 408(b) disclosures?

Because Fiduciary Decisions obtains all of its data directly from Service Providers, FDI reports should never conflict with the relevant 408(b) disclosures.

Why does Fiduciary Decisions NOT use Form 5500 data?

Form 5500 data does not always accurately account for items such as Insurance Company General Accounts, Schedule C Administrative Fees and ERISA Spending Accounts. In addition, the 5500 does not recognize items that may drive costs for service providers. The most important reason though is that the 5500 contains no service, support or participant success measure information which FDI believes is required to determine fee reasonableness.

What is the Value and Fee Benchmark with FEEPOINT® calculation Presentation Style Report?

Modeled after what you already know and trust, the Value and Fee Benchmark with FEEPOINT® calculation Report, but now in an easier to present format. The presentation style format follows the same method and process as FDI’s industry leading benchmark report. It assists Plan Sponsors and their Service Providers in answering the question: “Are my fees reasonable?”. A report can be ordered for the entire plan or as individual Service Provider Chapters (i.e. Investment Manager, Recordkeeper, Third Party Administrator and Advisor/Consultant).

What data is available besides fees?

FeeChecker includes a description of the benchmark group from which the data was pulled, fee percentiles in bps/dollars and services offered within a market segment. In addition, for investments you can view asset allocations, active/passive utilization, total expense ratio and fee offsets by asset category.

Which fees can I check?

FeeChecker will enable you to check fees for whichever roles you provide in the industry plus investment fees. For example, if you are an advisor you will be able to check advisor fees as well as investment fees.

Where does the data in FeeChecker come from?

FDI does not use Form 5500 or survey data. All data is obtained directly from the “source” – the Recordkeepers, TPAs and Advisor/Consultants who are engaged with the plan and can provide their fees and services with complete accuracy.

What is FeeChecker?

FeeChecker empowers decision makers at Service Providers with access to plan fee and service information in support of product development, pricing analysis and client/prospect specific business planning.

What is FeeBuilder?

FeeBuilder is an on-demand benchmarking of your own fees and service that can be used with both prospects and clients. It allows you to run “scenarios” on different proposals for prospects and different fiduciary statuses and/or service models for clients.

What type of data does Fiduciary Decisions use?

FDI does not use Form 5500 or survey data. All data is obtained directly from the “source” – the Recordkeepers, TPAs and Advisor/Consultants who are engaged with the plan and can provide their fees and services with complete accuracy.

What are the important points to cover on each page?
FDI makes a variety of training resources available to our clients. The types of media in our Resource Center include: PDFs, videos, interactive report walkthroughs and FAQs. In addition, members of our Service Team are always more than happy to answer your questions via email, chat or phone.